Terms and Conditions – Jimex General Supplies

Welcome to Jimex General Supplies! By accessing or using our website and services, you agree to comply with the following terms and conditions:

1. General

Jimex General Supplies is an online store offering a variety of general products and services. We reserve the right to update, change, or replace any part of these Terms and Conditions at any time.

2. Products and Pricing

All prices are listed in Kenyan Shillings (KES) unless otherwise stated.

We strive to ensure accurate product descriptions and prices, but we do not guarantee that all product details are error-free.

Prices are subject to change without notice.

3. Orders

Orders are placed through our online platform (website, WhatsApp, or social media).

Once an order is confirmed, we will contact you regarding delivery or pick-up arrangements.

We reserve the right to cancel or refuse any order at our discretion.

4. Payments

Payments can be made via mobile money (M-Pesa), bank transfer, or other available options.

Full payment must be made before dispatch, unless otherwise agreed.

5. Delivery

We offer delivery services within Kenya.

Delivery fees may apply depending on the location.

Estimated delivery times are provided but may vary due to factors beyond our control.

6. Returns and Refunds

Products may be returned within 3 days of delivery if they are damaged, defective, or incorrect.

Items must be in their original condition and packaging.

Refunds will be processed based on the payment method used.

7. Privacy

Customer information is kept private and used only for order processing and communication.

We do not share your personal data with third parties without your consent.

8. Limitation of Liability

Jimex General Supplies is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Contact Us

For questions, complaints, or more information, please contact us via:
📞 Phone/WhatsApp: +254729113318 or 0733434385
📧 Email: jimexgeneralsuppliers@gmail.com
📍 Based Online – We deliver to you!